“Think cloud, talk business.” This is how one global CIO describes his new approach to IT: using cloud computing as a platform to engage with the business on its own terms. He is not alone. A new and unique quantitative analysis of cloud computing and its business impact so far shows that it is helping
APIs are an emerging technology for integrating applications using web technology. This approach is exploding in popularity because it builds on well-understood techniques and leverages some existing infrastructure. But it is a mistake to think we can secure APIs using the same methods and technology that we used to secure the conventional, browser-centric web. While
Auth’s Roots in the Social Web OAuth puts the user in control of delegating access to an API. This allows one service to integrate with another service on behalf of that user. The same social Web providers who popularized the pattern of exposing an API to enable third-party developers to enrich their platforms were the
Realizing the Opportunities of the API Economy Across industry sectors, the boundaries of the traditional enterprise are blurring, as organizations open up their on-premise data and application functionality to partner organizations, the Web, mobile apps, smart devices and the cloud. APIs (application programming interfaces) form the foundation of this new open enterprise, allowing enterprises to
Executives have known for some time that the “new normal” of the business landscape, where the need for effective, low-cost service management to meet ever-expanding user and technology demands, is anything but new. And with few IT budgets expected to see an increase in the near future, they know they must find ways to innovate
In today’s rapidly evolving business environment, technology can be a critical enabler and a key differentiator, not only lowering risk and cost, but also driving innovation and growth. As modern IT organizations face inevitable shifts toward cloud computing, increased mobility and increased demand for internal and external regulatory compliance, an IT Service Management (ITSM) solution
It’s no secret that the enterprise IT landscape has changed significantly in recent years. New technologies and the speed at which they are being adopted is making IT more complex at an accelerated pace. Driven by emerging trends, such as the consumerization of IT and “bring your own device” (BYOD), and new delivery models like
Today’s customer and employee profiles look very different than they did just a few years ago. These tech-enabled, highly connected buyers are using many different platforms to research, shop and work. They’re engaging brands in new ways—through social networks, as well as mobile and cloud-based applications. And with all their newfound capabilities, they’re expecting more
A normal day for any IT department in the application economy includes its share of chaos, fire drills, and lost time spent chasing answers. Making matters worse are the disparate, non-integrated tools used to monitor the infrastructure, network, systems, and applications, leading to a siloed, limited view of reality. The result is countless hours spent
To respond to the forces of change in today’s business environ-ment, organizations need more flexible and cost-effective ITinfrastructures. Many are taking a new approach by consolidat-ing and virtualizing their IT resources—servers, storage, applications, networks and even desktops. Virtualization decouples hardware and software resources from their physicalimplementation.